Cancellation, Returns & Refund Policy
Thank you for shopping at edcsr.com. If you're not entirely satisfied with your purchase, we’re here to help.
Cancellation
Returns
- All school learning products come with a 7-day trial period.
- If unsatisfied, request a refund within 7 days from the start of your first session for a full reimbursement—no questions asked.
- Products must be unused, in original condition, and in original packaging.
- Do not accept packages that are open, damaged, or tampered with at delivery.
- Return requests must be made via:
- A valid receipt or proof of purchase is required.
Refunds
- 100% refund if the request is made within 7 days of the first class/session.
- Refunds must be requested via the registered email ID, including the registered mobile number, within the 7-day window.
- Refunds will not be accepted via any other communication methods.
- For purchases via EMI, Bajaj Finance, or other third-party offers, users are liable for charges/penalties/interest per third-party terms.
- Refund processing time: within 60 business days.
- Refunds are not applicable after 7 days of usage.
Shipping
- You are responsible for paying return shipping costs.
- Shipping charges are non-refundable except in case of product damage upon delivery.
- If you receive a refund, the return shipping cost may be deducted.
Payment Modes
- UPI
- NEFT
- Credit/Debit cards
Need Help?
If you have any questions or would like to request a refund, contact us at: